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  • Indoor
    • Bedroom
      • Beds and Bedheads
      • Bedside Tables
      • Buffets and Dressers
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      • Dining Chairs
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      • Low Stools, Ottomans, Benches
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  • Satara's Rug Collection 2025

Satara's Rug Collection 2025

Our rugs are completely handmade - masterfully woven, knotted or loomed by the careful hands of our artisans using techniques passed down over centuries by a lineage of rug makers in the heartland of hand-made rugs, Bhadohi. To bring a rug to life is a true labor of love, one born of many stages, each requiring great skill, care and attention to detail.

We continue to represent this rich artisanal heritage by preserving time honoured traditional methods whilst also integrating modern design expertise. This collaborative approach intrinsically places style, quality and durability at the core of each rug, making an investment for your home that is truly crafted for life.

 

 
 
 

The Journey

Our rugs are completely handmade - masterfully woven, knotted or loomed by the careful hands of our artisans using techniques passed down over centuries by a lineage of rug makers in the heartland of hand-made rugs, Bhadohi.

Blending generations of craftsmanship with today's design sensibilities, each rug is built to last and is a timeless investment that brings enduring style and comfort into your home.

Composition
New Zealand wool A luxurious renewable natural fibre, it is renowned for its brightness and possesses outstanding natural stain resistant qualities. We use only the finest New Zealand wools available.

 

 

The Making of a Rug 

 

 

DYEING

Our yarns are carefully dyed by hand using traditional methods and colour blends passed down through generations. After dyeing, they are gently washed, stretched over long wooden poles, and dried naturally in the sun. This thoughtful process brings out the yarn’s rich colour and beautiful texture.

SPINNING

From raw fibre to finished thread, the process of hand spinning is full of care and tradition. Fibres like wool, silk, alpaca, mohair, and flax are gently twisted into continuous strands using a spinning wheel or a drop spindle. Each thread is shaped by hand — spun thick or fine, plied for strength or left soft and airy. Afterwards, it can be dyed in rich colours or left in its natural state, ready for weaving

WEAVING

The weaving process then starts by setting up a frame, where cotton threads, called warps, are stretched vertically across the loom. Using skilled knotting techniques such as the Turkish, Persian, or Tibetan knot, the weaver ties the yarn by hand, knot by knot, to gradually create the pattern.

WASHING

The rug is gently washed to remove loose fibres and allow for slight shrinkage, tightening the weave for added durability. Soapy water is applied with wooden paddles, followed by a rinse with fresh water. It’s then stitched onto a frame to dry in the sun, which helps retain its shape and highlight the beauty of the fibres.

FINISHING TOUCHES

The finishing process is where the rug truly comes to life, with techniques like adjusting pile heights and carving to accentuate the design. This intricate step involves 18 detailed processes, such as burning, stretching, and shrinking, each adding to the rug’s uniqueness. The effort put into this stage is immense, making each rug truly one of a kind.

QUALITY CHECK

Each rug undergoes a thorough quality check before being carefully labelled to ensure it meets our high standards. After being tightly rolled, it’s readied for its journey from our mills to our showrooms, and finally, to its new home — yours. By the time it reaches you, it will have passed through the expert hands of up to 100 skilled artisans.

 

Weaving Technique 

 

 
 
 
 
 
 
 

Hand Woven

Hand-Woven rugs are made in a similar way to hand-knotted rugs but rather than tying individual knots to the warp, the woven rug is interwoven through the warp via the "shuttle", which is passed from weaver to weaver. Most Hand-Woven rugs are made on looms that lie flat just above the ground on a frame.

Hand Tufted

A hand-tufted rug is a fairly modern style of making hand made rugs. Firstly, the wool is dyed and the design is hand-drawn & transferred to the mesh backing. Tufts are created by pushing yarn through the mesh backing.

Hand-tufted rug artisans use a tool called a 'hand-tufter' which holds the yarn and pushes through the mesh backing, which is stretched and placed on a frame. It requires a high level of craftsmanship to efficiently and accurately portray the intricate designs.

A craftsman will use a latex glue to hold the 'tufts' in place, which is then covered by a final cloth backing to protect your floor. The final steps involve washing, drying, shearing & hand carving the
tops of the tufts to create the finished rug. The height of the pile is determined by how much yarn is cut off, and how far the initial yarn was pushed through. The tufting method creates a highly durable and beautifully accurate handmade rug that will endure foot traffic for years to come.

 
 
 
 
 
 
 

Hand Knotted

Hand-knotting rugs is a centuries' old skill passed down by many generations to modern artisans. Our own weavers' heritage can be traced back over 300 years. Every knot is individually hand-tied to the weft & warp. The master weaver follows a hand drawn design map to complete the design accurately. Weaving can take many weeks, and is dependent on design; colours, fibres and shape. 

Cleaning and Maintenance

 

With proper care, our rugs are made to last for years. Below are our cleaning and maintenance guidelines. Please note, no warranty is expressed or implied.

Vacuum or sweep your rug weekly to keep it clean and maintain the pile. 
 Avoid using high suction settings on wool rugs, as this may loosen the yarn.

For deep cleaning, we recommend consulting a professional. 

If you need further advice, please feel free to contact us.

Underlay

 

Using an underlay like Underluxe™ will make a difference to how your rug looks, feels and performs over time. Underlay helps keep the rug locked in place, which means a safer environment, stops the rug shuffling phenomenon, helps to reduce fibre shedding due to reduced movement and most importantly makes the rug feel softer underfoot. The added bonus of underlay is that it prevents dirt particles reaching a precious timber subfloor and becoming abrasive.
If interested in purchasing, please enquire. 

Satara Pompidou

 
 

Care and Maintenance

Vacuuming
Vacuum regularly, but not frequently. We advise against using aggressive vacuum cleaners with rotating brush heads, as this will overly stimulate the loose yarn and cause excess shedding.

Rug Rotation
Periodically rotate your rug every six months to alter the traffic pattern on your rug's surface. This will also help with preventing timber floors from having uneven discolouration.

Rug Protection Options
Some rugs may benefit from a fibre protection application that helps minimise absorbency and protects your rug from stains, mould and sun fade. Trusted by Interior Designers and endorsed by brands like Weave and Warwick Fabrics, Fibre Protector is a recommended investment to maintain the beauty and longevity of Satara rugs.

Key Benefits of Fibre Protector:

  • Enhanced Durability: Extends rug lifespan by reducing wear and tear.
  • Stain Resistance: Facilitates easy removal of oil and water-based stains.
  • UV Protection: Shields against sun-induced fading.
  • Eco-Conscious: Free from harmful chemicals, ensuring safety for homes and the environment.
  • Improved Cleanliness: Makes vacuuming more effective and reduces the need for frequent deep cleaning.

 

Cleaning

Spills
Untreated spills will attract dirt so always carefully blot the spill with a clean, absorbent white cloth straightaway. The cloth should be replaced regularly so it can extract as much liquid as possible. You should blot only, since rubbing the spill area will spread the liquid, working it deeper into the fibres and the area impacted will become much larger to clean.

Food or solids accidentally dropped on your rug needs to be removed carefully. Scoop up the food with the dull edge of a butter knife or spoon, making sure you don't make the area to clean larger. Blot any remaining food spills to get rid of as much as possible before further cleaning.

For effective spot cleaning of your rugs, WonderSpot Spot Cleaner is a safe and easy-to-use solution. This Woolsafe-approved spray lifts and encapsulates spills without the need for rubbing or scrubbing, helping maintain the rug’s appearance and longevity.

Satara Seratosa Rugs

Designed for modern homes, made with time-honoured care, our rug collection brings lasting beauty and comfort to every space.

Explore the range and experience the difference of truly handmade.

 Browse All Rugs


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Satara Australia Pty Ltd
Head Office | Showroom/Warehouse  Tel: (03) 9587 4469 
Satara Melbourne Showroom: 13 Cochranes Road Moorabbin VIC 3189 MAP
Warehouse Dispatch ONLY: (Enter via Corner of Sullivan and Ebden St Moorabbin) 

Satara Brisbane Showroom: 186 Robertson Street Fortitude Valley QLD 4006 Tel: (07) 3252 2123  MAP

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Satara Adelaide - Showroom at Adelaide Agencies: 173 Magill Rd Maylands SA 5069 Tel: (08) 8117 4148 

Satara Perth - Showroom at Rosa Brown Agency: 80 Jersey Street Jolimont WA 6014 Tel: (08) 9388 1581

Copyright © 2026 Satara Australia Pty Ltd
Site by Flux Creative
ABN: 71 634 390 097
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Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Satara Australia Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Satara Australia Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 13 Cochranes Road Moorabbin Vic 3189. Our ABN is 71 634 390 097 . The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

Satara Australia Pty Ltd (ABN 71 634 390 097) ("Satara", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, hold, use and disclose personal information, including when you shop with us, join our Trade Program, visit a showroom or subscribe to our email or SMS marketing.

We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and we comply with the Spam Act 2003 (Cth) when we send electronic marketing.

 

What is personal information?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. This includes information such as your name, email address, mobile number and delivery address.

 

The personal information we collect

The information we collect depends on how you deal with us, and may include:

  • Customers: your name, email address, phone and mobile number, billing and delivery addresses, order and purchase history, and product preferences.
  • Trade Program members and applicants: your name, job title, business name, ABN, business contact details, and project information you share with us.
  • Showroom visitors: contact details you provide to our team. Where our showrooms use CCTV for security purposes, we may also capture images.
  • Competition and event participants: the details requested on the relevant entry or registration form.
  • Job applicants: your contact details, resume, cover letter, work history and referee details.
  • Website visitors: technical and usage information such as your IP address, device and browser type, pages viewed and how you arrived at our website (see "Cookies, analytics and advertising" below).
  • Everyone: records of your communications with us, including enquiries, warranty and after-sales requests, and customer surveys.

Card payments are processed by our third-party payment providers and are handled in accordance with their security standards.

You can deal with us anonymously or using a pseudonym where it is practical, such as when making a general enquiry. However, we will need your details to process an order, deliver products or open a trade account.

 

How we collect personal information

We collect personal information directly from you where reasonably possible. This includes when you:

  • place an order or create an account on our website;
  • apply for or use our Trade Program;
  • visit or contact one of our showrooms, or contact us by phone or email;
  • subscribe to our email or SMS marketing;
  • enter a competition, attend an event or complete a survey; or
  • apply for a role with us.

We also collect information automatically when you use our website, through cookies and similar technologies.

 

How we use personal information

We use personal information to:

  • process, deliver and support your orders, including returns, warranty claims and after-sales care;
  • assess and manage Trade Program accounts;
  • respond to your enquiries and provide customer service;
  • send you marketing communications you have agreed to receive;
  • run competitions and events;
  • assess job applications;
  • analyse and improve our website, products, services and advertising;
  • maintain the security of our website, systems and showrooms; and
  • meet our legal and regulatory obligations.

 

Direct marketing

With your consent, or where otherwise permitted by law, we may send you information about new collections, product launches, sales, promotions, events, showroom updates and other Satara news by email, SMS, phone or post.

Every marketing email and SMS we send includes a way to unsubscribe. You can also opt out at any time by contacting us using the details below. We will process unsubscribe requests within five working days.

Unsubscribing from one channel, such as SMS, does not automatically unsubscribe you from other channels, such as email. You can manage these separately. We may still send you service messages about your orders, deliveries or account.

 

SMS marketing

When you provide your mobile number and opt in to receive SMS marketing from Satara, you consent to receiving marketing and promotional text messages from us at that number. Consent is voluntary and is not a condition of purchasing any product or service from Satara.

How we collect and use your mobile number

We may collect your mobile number for SMS marketing when you:

  • subscribe through a form on our website;
  • register for promotions, competitions or events where SMS consent is clearly requested;
  • provide your details in one of our showrooms and expressly agree to receive SMS marketing; or
  • otherwise specifically opt in to SMS communications from Satara.

We use your mobile number to send you the communications you have agreed to receive and to manage your SMS subscription preferences. We use a third-party marketing platform to manage and deliver our SMS communications. That platform processes your mobile number on our behalf only for this purpose. We do not sell your mobile number to anyone.

 

Opting out

You can unsubscribe from SMS marketing at any time by replying STOP to any of our messages, by following the unsubscribe instructions in the message, or by contacting us. We will process your request within five working days.

SMS terms

  • Frequency: the number of messages varies depending on promotions, launches and other Satara activity.
  • Charges: Satara does not charge you to receive SMS marketing. However, standard message or data charges from your mobile provider may apply.
  • Your number: please provide a valid mobile number that you are authorised to use. If your number changes or is reassigned, please update your details or unsubscribe the old number.
  • Delivery: SMS delivery depends on mobile networks and telecommunications providers. We cannot guarantee that every message will be delivered or received at a particular time.
  • Changes: we may update our SMS marketing program or these terms from time to time. Updated terms will be published on this page.

 

Cookies, analytics and advertising

Our website uses cookies, pixels and similar technologies. A cookie is a small file stored on your device that helps a website recognise your browser and remember information about your visit.

We use these technologies to:

  • make our website work, such as keeping items in your cart and keeping you signed in;
  • understand how visitors use our website so we can improve it;
  • measure the performance of our marketing emails and advertising; and
  • show you relevant Satara advertising on other websites, search engines and social media platforms.

Some of these cookies are set by third-party analytics, advertising and social media platforms. Those platforms may collect information about your browsing activity on our website and other websites, and use it under their own privacy policies.

We do not provide customer lists or contact details to advertising platforms.

You can manage or disable cookies through your browser settings, and manage your advertising preferences in the settings of the relevant platforms. Disabling cookies may affect how parts of our website work.

 

Who we disclose personal information to

We may disclose personal information to:

  • delivery and freight carriers, so they can deliver your order;
  • payment and buy-now-pay-later providers, so they can process payments;
  • service providers who help us run our business, including website, ecommerce, IT, data storage, customer relationship management, email and SMS marketing, analytics and advertising providers;
  • our stockists and showroom agency partners, where needed to respond to your enquiry or order;
  • our professional advisers, such as accountants, auditors and lawyers; and
  • government bodies, regulators and law enforcement, where required or authorised by law.

We require our service providers to use personal information only for the services they provide to us. We do not sell, rent or trade your personal information.

 

Overseas disclosure

We do not send customer or trade information to our overseas suppliers or manufacturers.

Some of the technology platforms we use to operate our website, marketing, analytics and advertising may store or process information on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure those providers handle personal information in a way that is consistent with the Australian Privacy Principles.

Security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps include physical, electronic and managerial safeguards.

We keep personal information only for as long as we need it for the purposes described in this policy or as required by law. After that, we take reasonable steps to destroy it or de-identify it.

Accessing and correcting your information

You can ask to access the personal information we hold about you, or ask us to correct information that is inaccurate, out of date, incomplete or misleading. Please contact us using the details below.

We will respond within a reasonable time, usually within 30 days. In limited circumstances permitted by law, we may decline an access request. If we do, we will tell you why.

Complaints

If you have a concern about how we have handled your personal information, please contact us in writing using the details below. We will acknowledge your complaint, investigate it and respond within 30 days.

Links to other websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites, and we encourage you to read their privacy policies.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the date it was last updated.

 

Contact us

For privacy enquiries, access or correction requests, SMS or email unsubscribe requests, or complaints, please contact:

Satara Australia Pty Ltd
Attention: Privacy
Email: service@satara.com.au
Phone: (03) 9587 4469
Post: 13 Cochranes Road, Moorabbin VIC 3189