To order online simply click on the main menu items on our home page and view each catalogue. Select the product and click on it to view in more detail. Choose the quantity you require and proceed to the checkout where you can pay online. Shipping is included in the price of the item if the delivery postcode is location in an Australian metro area. Outside of metro postcodes are required to pay a delivery surcharge. Please note that where the product is a set (ie. set of 3 baskets), we do not split up product sets and you will need to purchase the whole set. If "Enquire for ETA" is shown for an item, click through to backorder the item and pay securely online with Visa or Mastercard. Usually the lead time will be 8 - 10 weeks however a member of our team will be in touch to confirm the order and delivery timeframe.
We use the Australia post eParcel service to ship online purchases of homewares products and picnic baskets. Once your order has been dispatched, an Australia Post tracking number will be emailed through to you to track the order. If you are not home to accept delivery, Australia Post will typically leave the carton in a secure location out of the weather. If there is no secure location Australia Post will leave a card to notify you of a local post office where your parcel can be collected. This e-Parcel service typically takes 2 - 7 days depending on your location (remote locations may take longer).
Due to the value of our furniture items and solid construction they are not typically flatpacked (except some timber items that come with legs removed). To protect the furniture and ensure it arrives in its intended state we utilise experienced furniture freight companies to transport all furniture. The delivery driver may require assistance with heavy items. Furniture deliveries are to the ground floor/front door and do not include unwrap, assembly and rubbish removal. Shipping of furniture from our Melbourne warehouse may take 1 - 2 weeks depending on your location in Australia. The furniture freight company will contact you directly at least 24 hrs prior to delivery to co-ordinate a suitable delivery time.