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Satara Australia Pty Ltd
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Cart0
  • Indoor
    • Bedroom
      • Beds and Bedheads
      • Bedside Tables
      • Buffets and Dressers
    • Seating
      • Dining Chairs
      • Kitchen and Bar Stools
      • Low Stools, Ottomans, Benches
      • Occasional Chairs
      • Office Chairs
      • Sofas
    • Storage
      • Bar and Bookshelves
      • Buffets & Dresser
      • Entertainment Units
    • Tables
      • Bedside Tables
      • Coffee Tables
      • Console Tables
      • Desks
      • Dining Tables
      • Side Tables
    • By Room
      • Bathroom
      • Bedroom
      • Dining
      • Entrance
      • Kitchen
      • Living
      • Office
      • Outdoor
      • Decor
      • Eco Friendly
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      • Outdoor Colours Guide
      • Furniture Specifications
      • Indoor Colours Guide
      • Satara Custom Program
      • Product Care
      • FAQ's
  • Outdoor
    • Tables
      • Coffee and Side Tables
      • Dining and Bar Tables
    • Outdoor Seating
      • Bar Stools
      • Daybeds and Sunlounges
      • Dining Chairs
      • Low Stools and Benches
      • Occasional Chairs
      • Sofas
    • Accessories
      • Accessories
      • Outdoor Cushions
      • Lanterns and Candles
      • Lighting
      • Outdoor Rugs
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      • Wooden Bowls
    • Kitchen and Dining
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      • Trays
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  • Care Instructions

Care Instructions

Please browse through our instructions below to find answers to any of your product care queries.

 

INDOOR FURNITURE

TIMBER VENEER

TIMBER VENEER

  • Dust regularly with a slightly damp, soft, lint-free cloth. – Wipe dry with a dry, soft cloth in the direction of the wood grain.
  • Spills should be immediately wiped up with a damp cloth.
  • Once a month – Clean the surface with a soft cloth dampened with a quality cleaner formulated for wood furniture.
  • Wipe the surface in the direction of the wood grain to remove dirt and fingerprints. – Wipe dry with a clean, dry cloth.
  • Twice a year – Apply a good quality furniture polish with a soft cloth. Do not use aerosol-powered cleaners or polishes.
  • To reduce the risk of damage, take some precautions: Use coasters for glasses and mugs. If a glass top is added to the veneer surface, be sure it rests on felt pads. Don’t place a potted plant on a veneer surface unless it’s in a water-tight container or in a drip tray. Use protective pads under equipment with “rubber” cushioning feet.
  • Objects should be lifted instead of dragged across a surface. Protective pads should be used under items with a rough bottom, like pottery. Denting, caused by extreme pen pressure when writing, can also damage veneer. Use desk pads or some other protection where a lot of paperwork is done.
  • Sunlight can damage veneer as well, so veneer surfaces should not be in direct sunlight. To help a surface age evenly, users can periodically move items on their desks and tables so that the entire surface is exposed to an even amount of light over time. In addition to light, extremely high or low humidity is a damaging environmental factor.

SOLID TIMBER

SOLID TIMBER

Timber is a natural product and as such will expand and contract with changes in temperature and humidity. This movement can cause cracks to appear in the timber and in joins and is part of the character of timber furniture. To reduce movement minimise positioning furniture in full sun and heavily airconditioned or heated areas.

Maintenance:

  • Frequent dusting removes airborne deposits that build up in a filmy layer and can scratch the surface.
  • Never use all-purpose cleaning sprays unless they are specifically for wooden furniture.
  • Furniture Wax provides a hard finish and long-lasting protection, doesn't smear, and is more durable than sprays or polishes.Use paste wax or liquid wax made specifically for furniture. Depending on use, paste wax finishes may last as long as two years. Liquid wax is easier to apply but leaves a thinner coating; it may need to be applied more frequently than paste wax.Learn how to properly apply waxes to eliminate streaks or a cloudy appearance. Always apply wax in light coats, rubbing into the surface with the grain. Allow to dry and buff to a clear shine with a soft cloth.
  • Always test any product in a small area prior to applying to your furniture.

DANISH CORD

DANISH CORD

  • If you want to freshen up the cord on seats, you can wipe it using a cloth tightly wrung out with a neutral colorless soap solution. However, it is advisable not to do this too often, as it can wear the paper cord unnecessarily.
  • The paper cord is treated with a thin layer of wax which helps to prevent stains. Discoloration of the paper cord may, however, result from spillages of strong liquids, for example red wine, fruit juice or strongly colored food, on the seat.
  • If you are unlucky, the best thing to do is to remove as much of the fluid as possible with a tightly wrung-out soft cloth. Be careful not to rub the liquid into the paper cord, but just carefully blot the affected area. Never use washing-up liquid on the cord.

LEATHER

LEATHER

  • Wipe the leather furniture down regularly with a clean, dry cloth. The basic care routine for leather upholstery is simply wiping the furniture down with a dry cotton cloth. This will remove dust from the leather and keep it looking its best.
  • Vacuum dust and debris from the furniture's crevices. Just as with any other piece of upholstered furniture, the best way to remove the dust and debris that gradually builds up in crevices and under cushions is by using your vacuum's hose attachment. No special precautions are necessary when vacuuming leather furniture.
  • Apply a leather conditioner regularly. The most notable difference between caring for leather versus fabric upholstery is the need to condition the leather. Leather conditioners are products that have a creamy consistency and are designed to be buffed into the leather. Conditioning the leather regularly keeps it from drying out and developing cracks.
  • Clean spills immediately with a dry cloth. When anything is spilled onto the leather upholstery, wipe it away as soon as possible. Use a dry cloth or sponge to absorb as much of the spilled liquid as possible, only resorting to a moistened cloth if necessary. Use as little water as possible to clean the spill, and wipe the area dry afterwards.
  • Avoid soaking the leather in water or soap.
  • Avoid using any cleaning products not designed for leather.
  • Keep leather furniture out of direct sunlight. Note that intense, direct sunlight can cause the leather to dry out and fade in color.

SYNTHETIC LEATHER/PU

SYNTHETIC LEATHER/PU

  • Dust polyurethane leather weekly with a microfiber cloth. A thick, woven microfiber cloth should attract dust and remove build up.
  • Soak up stains immediately with a dry cloth. Polyurethane faux leather is water resistant, but it is also a breathable material. Stains can get stuck in the material's pores.
  • Make a soap and warm water solution using a mild liquid detergent. Wipe the fabric gently with a non-abrasive sponge, until all the visible dirt is removed.
  • Remove tough stains by spraying with an alcohol-based all-purpose cleaner. It will have a better chance of removing stains other than food and dirt.
  • Rinse the faux leather thoroughly using warm water and a clean, non-soapy sponge. Make sure to get in the crevices of furniture or embossed faux leather so that soap suds or dirt do not get lodged in small cracks or folds.

INDOOR UPHOLSTERY

INDOOR UPHOLSTERY

  • Vacuum your upholstered furniture weekly for general cleaning and to remove surface soil. This also prevents dirt from becoming embedded into the fibers.
  • While regular care does a lot for your upholstered furniture's maintenance, accidents will happen. Blot any spills immediately with a clean folded towel: never rub, but blot gently. Sometimes this is enough to get rid of the stain completely.
  • Too much sun can damage your upholstery fabric, causing it to fade and even fray. Try to position it so that it doesn’t sit in the sun for extended periods of time. This is especially true for silks or other delicate fabrics.
  • Airborne pollutants such as fumes from cooking or smoke can also harm your fabric. It isn’t always easy to avoid that from happening, however, proper ventilation can help. It can also help with odor control, as upholstered furniture can easily absorb odors.
  • You may wish to apply a fabric protector such as SureSeal for added protection, this can be purchased from Satara

MARBLE

MARBLE

Marble is a beautiful surface for Tabletops But because it is quite soft and porous, marble can easily be stained, scratched, and chipped.

Maintenance:

  • Blot spills up immediately and rinse with a clean, damp cloth
  • Dust the surface once or twice a week with a soft cloth
  • Wash the marble periodically with a cloth dampened with warm water, and, if necessary, a bit of mild dishwashing liquid.
  • Remove the soap with another damp cloth.
  • Never use dusting sprays or abrasive cleaners on your marble.
  • To prevent ring marks, place coasters under glasses and dishes.
  • Use mats or runners beneath hard objects that might scratch the surface.

OUTDOOR FURNITURE

ALUMINIUM

ALUMINIUM

Powder coated aluminium is both highly weather resistant and lightweight which is perfect for outdoor use. Satara’s outdoor range features strong 1.8mm Aluminium tube framing which is hi-density welded and reinforced providing added strength and longevity.

Maintenance:

Use soapy water and a soft brush to keep the Aluminium clean. Avoid using anything that will scratch the surface.

SYNTHETIC WEAVE

SYNTHETIC WEAVE

Satara utilises both flatweave and roundcore synthetic weave that is engineered for use in the outdoor environment. Our weaves are made with chemicals from BASF in Germany with the following features:UV resistant,High tensile strength,Weatherproof,Environmentally friendly,Resistant to chlorine, sun creams and salt, Colourfast, Recyclable.

Maintenance:

We recommend regular cleaning of the furniture with a hose to remove dust and keep the furniture looking new. A soft brush and soapy water can also be used to keep the weave looking great. Take care not to damage the weave with sharp objects.

ROPE

ROBE

  • Proper care and maintenance are crucial when caring for outdoor furniture. Covering or storing these pieces when not in use will help prevent fading of the rope and extend the lifespan.
  • Rope pieces made by us are designed to be low maintenance, however, should you wish to treat with fabric or upholstery protectors to help prevent staining, we recommend you test the solution first to ensure it does not affect the rope.
  • Whenever spills occur, wipe them up immediately with a soft cloth soaked in mild soapy water.
  • Work the solution into the surface with a blotting motion or by using light pressure. Rinse the surface thoroughly and allow it to air dry. Abrasive materials, excessive scrubbing, or high-pressure hoses are not recommended. In addition, sharp objects should be kept away from ropes to avoid any cutting or fraying the rope..

STAINLESS STEEL

STAINLESS STEEL

Satara uses stainless steel 304 in its stainless ranges.

Maintenance:

Stainless steel needs regular maintenance in order to keep it clean and shiny. Exposure to salty air can cause minor superficial corrosion, called tea staining. To get best results, wash regularly with a soft brush and mild soapy water. Any tarnishing created by salt and sea air and atmospheric rust particles should be removed with a Scotchbrite pad and stainless steel cleaner. Cleaning should occur more often in maritime areas as required to remove tea staining and surface particles.

POWDERCOATED GALVANISED STEEL

POWDERCOATED GALVANISED STEEL

Satara also uses galvanised and powder coated steel in some of its ranges which require thinner frame designs with added strength. 

Maintenance:

To get best results, keep the coated metal clean by washing regularly with a soft brush and mild soapy water. 

If the powdercoat surface becomes chipped or scratched the bare metal surface is left unprotected and can develop surface rust. The minimise this happening we suggest the following procedure:

  1. Clean around the exposed area with finesandpaper and a dry cloth (don't remove all the rust).
  2. Apply a preventative rust treatment to the exposed area such as Rustoff or Rustbuster (available at Bunnings) - follow the instructions on the bottle.
  3. Apply 2 coats of an enamel paint on the treated area in a colour to match the powdercoat.

TEAK

TEAK

Teak is the premium natural material for outdoor furniture. Teak is an extremely durable hardwood; it requires very little care to preserve its good looks and integrity over decades of use.Teak requires no special treatment or coating to extend its long life, however there are some choices for the care of its appearance. New teak furniture often has a slight surface sheen. This is from the oil naturally occurring in teak wood. This surface oil will be washed away after a short time outdoors. The oils and resins that remain inside give teak its lasting durability. Over time when left outdoors, teak furniture will naturally age to a handsome silver-gray. This gradual process usually takes from six to twelve months depending on local conditions. Water spots or other discoloration may occur early in the weathering process. Some small cracks may also develop in the wood surface. This is a natural weathering effect and will soon blend into the surrounding surface. The slight separation of the grain has no effect on the strength and longevity of the furniture. Teak will return to its original smooth feel after the initial weathering process.

Maintenance:

Cleaning with a soft bristle brush or Scotch Brite© pad and soapy water will help to return the surface to a smooth finish. Once the furniture has taken on a weathered surface, it is easily maintained by an annual cleaning with a soft bristled brush and soapy water to remove accumulated dirt. Most dirt and stains can be removed with soapy water and a brush. For tough stains and mildew add one part household bleach to two parts water in the soap solution. Rinse well with clean water after washing. Pressure washers are to be avoided as they can scour and roughen the wood surface.

There are many Commercial Teak Cleaners and Protectors available online  - we recommend the Teakshield product which is readiy available and easy to apply.

There are also many commercial Teak Oils and stains on the market if you prefer a darker finish. We advise against the use of paint, varnish or other similar finishes. These finishes tend to crack and flake from the surface and are not suited to this application.

Note: We advise that all new teak furniture should be wiped down after unwrapping to remove any dust particles left from the production process- prior to placing your new cushions directly on the timber.

OUTDOOR FABRIC CARE

OUTDOOR FABRIC CARE

Sunbrella has a comprehensive stain removal guide that provides great advise on how to remove stains

Limit Exposure to Direct Sunlight.

Summer sunlight in Australia is extremely harsh. The sun’s UV rays will effect the colour of wood, leather and fabric. Whenever possible, we recommend that to minimise fabric fading you limit the amount of direct sunlight on your cushions. Darker fabrics tend to fade more than lighter fabrics. To ensure any fading is consistent across your cushions we recommend that you move and rotate cushions so all parts get equal exposure over time.

One of the best ways to keep outdoor fabrics looking good and to delay deep or vigorous cleanings is to properly maintain the fabrics. This can be accomplished by simply brushing off dirt before it becomes embedded in the fabrics, wiping up spills as soon as they occur or spot cleaning soon after stains occur. The following care instructions are recommended by Sunbrella and are a good guide for caring for your outdoor fabrics whether they are Sunbrella or our Factory Solution Dyed Acrylic Fabrics.

Our standard fabrics and (medium and hi density polyurethane) foam are best suited to outdoor undercover areas where the cushions may get some side spray from rain but will not be in direct rain. If cushions do get wet tilt them up on their sides to assist in drying. If the inner foam becomes soaked, remove the cushion cover and let the foam dry before putting cover back on.

If you want to leave your cushions out in the rain we recommend QuickDryFoam® foam inserts. QuickDryFoam® is exceptionally porous and permeable which allows maximum water drainage and air circulation, allowing quick use after being wet or even saturated. QuickDryFoam® uses UREGARD – in-bulit anti-microbial protection. It will prohibit the growth of common moulds and fungus inside your outdoor cushions even when left outdoors for a long period of time.

General or light cleaning
  1. Brush off any loose dirt.
  2. Prepare a cleaning solution of (1/4 cup) mild soap per 4 litres of lukewarm water (less than 38°C).
  3. Use a sponge or a soft bristle brush to clean.
  4. Allow cleaning solution to soak into fabric.
  5. Rinse thoroughly to remove all soap residue.
  6. Allow fabric to air dry.
Spot cleaning
  1. Apply a light mist of mild soap and water using a spray bottle
  2. Work the solution into the stain by lightly scrubbing the area with a sponge or soft bristle brush
  3. Rinse thoroughly to remove all soap residue.
  4. Blot excess moisture with a clean, soft towel or sponge.
  5. Wet-vacuum or blot excess water.
  6. Air dry, Repeat steps 3 and 4 until all soap residue is removed.
Hand washing (For removable covers)
  1. Soak fabric in a solution of 1/4 cup mild soap per 4 litres of lukewarm water.
  2. Use a sponge or a soft bristle brush as necessary.
  3. Rinse thoroughly to remove all soap residue.
  4. Air dry.
Machine washing (For removable covers)

Machine wash in cold water on a mild cycle (less than 38°C). Depending on wash load size, use normal amounts of mild laundry soap and add (1 cup) of bleach. Allow fabric to air dry.

Heavy cleaning for stubborn stains and mildew

Mildew may grow on dirt and other foreign substances that are not removed from the fabric. To clean mildew, or other stubborn stains:

  1. Prepare a solution of (1 cup) of bleach and (1/4 cup) of mild soap per 4 litres of clean water.
  2. Spray on entire area and allow to soak into the fabric for 15 minutes.
  3. Remove stain with a sponge, clean towel or very soft bristle brush.
  4. Rinse thoroughly to remove all soap residue.
  5. Allow fabric to air dry.
  6. If stain and/or mildew are severe, bleach quantities may be increased.
Re-treating the fabric for ease of cleaning

Outdoor fabrics have a special finish that enhances water repellence. The finish is designed to last for several years of normal use, but may be refreshed after a thorough cleaning or extended use.There are many commercial Fabric guards available on the market (always test before use) and follow manufacturer’s instructions.

Here are some helpful videos to show how you can remove some common stains.

 

Need More Information: email us at info@satara.com.au and we will be only to happy to assist.


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